tobiholloway.com

PROFESSIONAL OBJECTIVE

Technically adept, highly creative Web Developer poised to leverage proven technical background, certifications and training to forge dynamic, data-driven Web sites.

QUALIFICATIONS PROFILE

• Web Development: Proven capacity for rapidly and accurately programming, debugging and updating complex code. Highly adept at interpreting client needs to deliver customized, state-of-art Web solutions. Skilled at keyword optimization to maximize search visibility and photo / graphic manipulation to enhance visual appeal.

• Technical Support: History of delivering expert support to users of various IT applications and platforms. In-depth technical acumen with a breadth of tools, programming languages and Web / desktop platforms. Excel at explaining complex technical concepts to and educating users in methods for future problem resolution.

• Communication: History of building rapport and cultivating relationships with clients, users and colleagues. Affable, articulate communicator able to engage at ease with a broad range of audiences. Experienced trainer and educator, with capability to deliver instruction on diverse subject matter. Trusted mentor, coach and guide of top-notch technical / training teams.

• Key Strengths: Proven talent for adapting rapidly to new technologies, processes and environments. Excel in team-based environments, along with ability to operate independently with minimal supervision. Educational background in counseling and positive psychology.

CORE TECHNOLOGIES:

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

PROFESSIONAL EXPERIENCE

FREELANCE WORK, Overland Park, Kansas
Web Developer, 3/2011– Present
Designed and assembled Web-based, data-driven shopping cart application. Completed full development life cycle from requirements gathering / assessment through deployment.
• Constructed backend SQL database from scratch including Entity Data Model (EDM) objects.
• Coordinated testing and resolution of syntax, compile, and logic bugs in database, markup, and code

HOLLOWAY HOMESCHOOL, Overland Park, Kansas
Teacher/Facilitator, 9/2003 – Present
Provide comprehensive education on academic and life-skill subjects. Conduct extensive research to gather training materials on a variety of current subjects and matters of personal interest to students. Participate extensively with homeschool community to share learning experiences and exchange learning materials.
• Regularly leveraged professional background in training and education to utilize proven instructional techniques.
• Educated students in a wide range of subjects, from academics to fitness, to ensure a well-rounded education.

SETA CORPORATION, Kansas City, Missouri
Systems Engineering Senior Staff / LAN Engineer, 8/1999 – 9/2003
Delivered top-notch 2nd-tier help desk support and systems troubleshooting. Created and updated documentation detailing technical issues and solutions taken in order to minimize future occurrence. Communicated with callers of varying technical levels in gathering information and providing walkthroughs to resolve technical issues. Interfaced with colleagues in gathering and sharing information to facilitate problem solving. Opened, tracked and closed trouble tickets.
• Steered deployment of security and configuration standards for servers and workstations spanning domain comprised of approximately 14,000 systems in 450 offices across 17 states.
• Remotely supported software, operating systems and hardware throughout domain.
• Skillfully administered, configured and maintained local domain center’s servers and staff workstations.
• Drove backup and restoration of lost data including rebuilds of crashed servers.

EMPOWER TRAINERS & CONSULTANTS, Overland Park, Kansas
Technical Trainer, 8/1998 – 8/1999
Delivered knowledgeable technical training to IT professionals in various computer hardware, software and networking concepts.
• Prepared coursework and delivered training sessions based on company’s core curricula.
• Performed intensive self-study to gain knowledge in new subjects and secure product / training certifications.

PRODUCTIVITY POINT INTERNATIONAL, Overland Park, Kansas
Training Manager / Applications Trainer, 2/1997 – 8/1998
Hired, trained, supervised and monitored performance of all training staff. Mentored trainers in professional development to determine path for future training needs. Planned and chaired meetings with regional training branches.
• Delivered training sessions to users in various computer hardware, operating systems and applications.
• Conducted regular quality reviews and user surveys to ensure high-quality training.

EDUCATION